TVT Taxi & Limo / EasyChoiceRide - Operations Guide & FAQ


1. Company Overview

  • Brands: TVT Taxi & Limo (also known as EasyChoiceRide)
  • Parent Company: Part of Travel Visit Trip – Taxi – Limo
  • Service Area: Wisconsin & Minnesota
  • Primary Zones: Hudson, WI; River Falls, WI; Prescott, WI
  • Other Confirmed Pick-up Locations: Pierce County Jail (Ellsworth, WI), St. Croix County Jail (Hudson, WI), Betty Treatment Center, St. Paul Downtown, Minneapolis Downtown (Travel fee may apply).
  • Note: Service to Stillwater, MN, Menominee, WI, or Grantsburg, WI is not explicitly confirmed, but general service across WI/MN is available.
  • Operation Hours: 24/7
  • Customer Support:
  • Take a message for a callback.
  • Text: 715-888-9555. Repeat the number of customers asked. Text message response from 8 a.m. to 8 PM seven days a week.

2. Services & Fleet

  • General Taxi Service: Reliable transportation.
  • Corporate Transportation: Tailored rides for meetings, conferences, events with professional chauffeurs.
  • Special Occasions: Black car service with formally dressed drivers.
  • Airport Transfers: Service to/from Minneapolis–Saint Paul International Airport (MSP). (Airport pick-up fees are extra.)
  • Limousine Service: Flexible limo service for exploring Minneapolis & St. Paul or other events.
  • Fleet Options:
  • Sedan: Up to 4 passengers
  • SUV: Up to 7 passengers, ample room for golf bags
  • Black Car / Limo: For formal occasions
  • Mercedes Sprinter / Party Bus: Group transportation
  • Electric Vehicles (EVs): Available upon request

3. Booking & Confirmation

  • Minimum Notice: 60 minutes before pick-up
  • Advance Booking (>2 hours): Non-refundable deposit required (link emailed).
  • Deposit: Required for advance bookings.
  • How to Book:
  • Android App (Google Play): Recommended for booking, real-time driver tracking, reservations, and transparent pricing. Search for the company app.
  • Website: Check for online chat availability.
  • Leave a Message: If online chat is unavailable or outside support hours, leave a message for a callback. (Live phone support may be limited due to call volume.)

  • Information Needed to Schedule: Pick-up location, date, time, drop-off address. (Only ask for name/phone number after the customer agrees to book.)

  • Confirmation: Via text or email within 15 minutes after booking and deposit (if applicable). Email address required.

4. Rates, Fees & Quoting

  • Standard Sedan:
  • Starting Rate: $12
  • Per Mile: $3.50
  • Minimum Fare: $20
  • SUV:
  • Starting Rate: $25
  • Per Mile: $3.75
  • Minimum Fare: $50
  • Excluded Costs (Added Separately):
  • Tolls
  • Airport pick-up fees
  • Parking fees
  • Additional Stops
  • Wait time / Standstill traffic time
  • Pick-up fees apply when picking up outside of the area."
  • Additional Fees:
  • Wait Time / Standstill Traffic: $0.75 per minute.

  • Additional Stops: $5 per stop (includes 10 minutes at the stop).
  • Travel Fee: May apply for pick-ups outside Hudson & River Falls (e.g., St. Paul, Minneapolis, Ellsworth). Check during booking/quoting.

  • Quoting Policy:
  • Initial Quote: Provide the total estimated fare based on distance.
  • DO NOT initially break down the quote by per-mile rate or minimum fare.
  • If Asked Specifically: Explain charges for wait time ($0.75/min) or additional stops ($5/stop).

  • Price Match:
  • Will price match verifiable rates from other local cab companies (e.g., in River Falls).
  • Excludes: City-funded public transit services.
  • Subject to availability and verification.

5. Pick-up Information

  • Average Pick-up Times (Estimates, can vary):
  • Hudson: ~15 minutes
  • River Falls: ~23 minutes
  • Pierce County Jail (Ellsworth): ~30 minutes
  • St. Croix County Jail (Hudson): On demand (confirm when booking).

6. Customer Support & Contact

  • Tech/Online Support Hours: 5:00 AM – 11:00 PM
  • After Hours: Use the app or website booking/messaging.

  • "Can I speak to a real person?":
  • If operators are available, transfer the call. If you need the number during business hours, you can ask me, and I’ll tell you 715 888 9555.
  • If operators are unavailable, take a message for a callback. Emphasize that online/app booking is often faster due to high call volume.

  • Limo Quotes: Connect the request to the appropriate person/department. A representative will contact within 60 minutes. Need passenger count and desired vehicle type (Sprinter, stretch limo, car, party bus).

  • Sales/Marketing Calls: Do not accept. Direct all inquiries via email. Operators should end unsolicited sales calls.

7. Frequently Asked Questions (FAQs)

  • Is this EasyChoiceRide?
  • Yes, EasyChoiceRide is part of TVT Taxi & Limo / Travel Visit Trip.

  • Is this Hudson Public Transit?
  • No. Hudson Public Transit is separate. Contact them at 715-425-7878 (also serves River Falls Transit).
  • Another local service: 715 Taxi - 534-544-3800 (Confirm their hours/fleet).
  • Is Ben working here?
  • No. Ben is an independent driver for a different service. We do not share contractor contact information.
  • Are you hiring drivers?
  • Yes, looking for independent drivers. Interested individuals should download the app and look for the "Become a Driver" section.

  • Why can't I get an Uber/Lyft easily here?
  • Ride-sharing services like Uber/Lyft often have lower demand and fewer available drivers in smaller towns compared to large cities. Local taxi services like ours fill this transportation need.
  • Do you offer "Path Cab" service?
  • "It sounds like you’re looking for a taxi service, is that correct?"
  • Yes. Provide the drop-off address when booking. Pick-up is generally on demand.

Hourly Rates

  • General Policy: Rates are subject to change and do not include tolls or parking fees. Hourly rates might increase during special events, holidays, proms, or peak periods.
  • Administrative Fee: A 20% administrative fee will be added to all quoted hourly rates.

  • Minimum Duration: 2 hours for all vehicles.

  • Pricing Tiers: Different hourly rates apply depending on the day: Friday-Saturday (FRI-SAT) and Sunday-Thursday (SUN-THU).

  • Current Day Pricing: Today, April 20, 2025 (Sunday), SUN-THU rates generally apply, unless it's a special event or holiday.
  • Vehicle Specific Hourly Rates (Base Rate before 20% Admin Fee):
  • Important Note: There are discrepancies in the FRI-SAT rates listed below. You need to confirm the correct rates with Travel Visit Trip.
  • Limousine (8 passengers):
  • FRI-SAT: $221.40 / hour (Confirm correct rate)
  • SUN-THU: $188.60 / hour
  • Limo Sprinter (10 passengers):
  • FRI-SAT:  $262.40 / hour (Confirm correct rate)
  • SUN-THU: $229.60 / hour
  • Limousine Navigator (12 passengers):
  • FRI-SAT: $246.00 / hour (Confirm correct rate)
  • SUN-THU: $205.00 / hour
  • Limousine Shuttle Sprinter (14 passengers):
  • FRI-SAT: $155.00 / hour OR $254.40 / hour (Confirm correct rate)
  • SUN-THU: $226.60 / hour
  • Limousine Escalade (20 passengers):
  • FRI-SAT: $225.00 / hour OR $369.40 / hour (Confirm correct rate)
  • SUN-THU: $287.60 / hour
  • Limousine Party Coach (27 passengers):
  • FRI-SAT: $135.00 / hour OR $221.40 / hour (Confirm correct rate)
  • SUN-THU: $188.60 / hour
  • Limousine Shuttle Bus (27 passengers):
  • FRI-SAT: $175.00 / hour OR $287.40 / hour (Confirm correct rate)
  • SUN-THU: $243.60 / hour
  • Limousine Prem Party Bus (30 passengers):
  • FRI-SAT: $275.00 / hour OR $451.40 / hour (Confirm correct rate)
  • SUN-THU: $348.60 / hour
  • Limousine Mini Motor Coach (40 passengers):
  • FRI-SAT: $200.00 / hour OR $328.40 / hour (Confirm correct rate)
  • SUN-THU: $278.60 / hour
  • Limousine Motor Coach (55 passengers):
  • FRI-SAT: $215.00 / hour OR $352.40 / hour (Confirm correct rate)
  • SUN-THU: $304.60 / hour
  • Black SUV (6 passengers):
  • FRI-SAT: $80.00 / hour OR $131.40 / hour (Confirm correct rate)
  • SUN-THU: $114.60 / hour
  • Taxi SUV WHITE OR BLACK (7 passengers):
  • FRI-SAT: $85.00 / hour OR $131.40 / hour (Confirm correct rate)
  • SUN-THU: $124.60 / hour
  • Taxi Cab (4 passengers):
  • FRI-SAT: $70.00 / hour OR $100.40 / hour (Confirm correct rate)
  • SUN-THU: $90.60 / hour


Local Information (For Operator Reference)


  • Yes, we pick up at Dick’s bar and all locations and restaurants in Hudson, Wisconsin.
  • Yes, there is a strip club near Hudson. It’s located below Cajun Strip Club in Houghton, Wisconsin.


  • Yes, there is another nearby strip club. It’s Sugar’s Strip Club in Hager City, Wisconsin.


Service Agreement

  • Customer Acknowledgment: The Client agrees to the following terms and conditions.
  • Legal Disclaimer and Release of Liability Agreement:
  • The Client waives, releases, and discharges Travel Visit Trip LLC from claims for damages, injury, or death due to any negligent act or omission by the driver or third-party service.
  • The Client acknowledges the taxi vehicle is fully insured with a policy limit of $1.5 million.
  • This waiver is ongoing and remains in effect until revoked in writing.
  • Agreement to Terms: These Legal Terms are a binding agreement. Using our services means you agree to these terms. If you disagree, you must stop using the services.
  • Changes and Modifications: We may modify these Legal Terms. Changes will be posted with an updated "Last updated" date. It is your responsibility to review these terms periodically. Continuing to use our services after changes means you accept them.
  • Eligibility: Users must be at least 13 years old. Minors must have parental/guardian permission and supervision.
  • Client Age and Information:
  • The Client is at least 18 years old and legally competent.
  • The Client certifies the accuracy of pickup date, time, number of passengers, and billing information.
  • Cancellation and Rescheduling Policy:
  • Non-Refundable Payments: Reservation deposits or prepayments are non-refundable.
  • Rescheduling Fees: A $ 150 TO 400.00 fee applies, plus any other applicable fees.
  • Weddings and Proms: Deposits are non-refundable regardless of cancellation timing. The Client is responsible for the full contracted amount.
  • Early Cancellations: Cancellations 120 days or more before service incur a 25% charge of the total contracted price or forfeit the non-refundable deposit.
  • Cancellations Within 168 Hours: Cancellations between 7 days and up to 168 hours before service incur a 75% charge of the total contracted price.
  • No Show Policy: 100% of the contracted price is charged.
  • Stretch Limousine Cancellations: 100% of the contracted price is charged.


  • Rescheduling or Modifying Your Itinerary:
  • (A) If we can accommodate your request, a $100 rescheduling fee will apply.
  • (B) If we cannot accommodate your changes, the reservation will be treated as a cancellation, and cancellation policies apply.
  • For missed flights or schedule changes, contact Express Chauffeur immediately at 715-629-3294 to avoid "No Show" charges.
  • Important Note: Obtain a cancellation confirmation email with a cancellation number, time, and date.
  • No Show Policy:
  • Contact us to avoid "No Show" charges.
  • If your driver is not present at the confirmed pick-up point, do not leave without calling our office at 715-629-3294 or using the complimentary airport phone line in your confirmation.
  • Travel Visit Trip will retain a card on file, and attempts to contact you will be made before deeming a reservation a "No Show."
  • Instructions for Service:
  • Follow the instructions in your reservation confirmation to avoid complications.
  • We guarantee our service when you book with us.
  • Point-to-Point Transfers:
  • Waiting Time: A 30-minute grace period is allowed for pickups. Additional waiting time is charged at the rate in your confirmation email.
  • A standard 20% gratuity will be added to your bill, calculated from fare, stop time, and wait time. Additional charges for tolls, parking, and airport fees will also apply.
  • En-route stops incur a fee of $10.00 for a sedan and $20.00 for a stretch limousine, not including extra mileage.
  • Complimentary soda is offered. Alcoholic beverages (including beer and champagne) must be ordered at booking for an additional fee.
  • Gratuity Policy: A 20% gratuity is required.
  • Hourly Charter Services:


  • Hourly charter services must be continuous; any excess of 15 minutes will be charged as a full hour.
  • Smoking Policy:
  • Smoking is strictly prohibited. Violators incur a minimum $100.00 cleaning fee, and the driver may terminate the trip, charging passengers in full.
  • A cleaning fee of up to $200.00 may be assessed for unsanitary conditions, spills, or damages.
  • Physical damage incurs additional repair charges, including $20.00 for each broken or missing glass.
  • Individuals under 21 are not permitted in vehicles containing alcohol.1 We may cancel service and charge the full amount if a driver observes underage passengers consuming alcohol.
  • Financial Responsibilities:
  • The Client agrees to pay a late fee of 2% per month on unpaid balances, including cancellation fees and indemnification provisions.
  • The Client reimburses Travel Visit Trip for collection costs, including attorney fees at 40% of the outstanding balance or $275 per hour for balances exceeding $500.
  • By providing a telephone number and submitting this form you are consenting to be contacted by SMS text message. Message & data rates may apply. You can reply STOP to opt-out of further messaging.
  • If legal action is necessary, the Client is responsible for all court costs, attorney fees, and the outstanding balance.
  • Passengers who become ill in the vehicle incur a minimum cleaning fee, with final costs based on the detailing service's bill.
  • Limitations of Liability: Binding Arbitration
  • Disputes will be resolved through binding arbitration if informal negotiations fail.
  • YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL.
  • Arbitration will be conducted under the Commercial Arbitration Rules of the American Arbitration



Important Information Regarding Hospitalist and Clinic Pickup


Important information regarding the pickup of hospitalists and clinics has been deposited at the hospital or clinic.


Mobility Hospital Pillow Pickup: Please note that pickup of mobility hospital pillows may be subject to restrictions. When picking up at any clinic, hospital, or medical facility, please adhere to the applicable requirements.


Travel Visit Trip Prioritizes Passenger Safety and Independence


Travel Visit Trip is committed to the safety and independence of our passengers. As a non-licensed medical transportation company, we emphasize the importance of passengers managing their own mobility. If assistance is required, please contact 911 for urgent medical matters.


Wheelchair Van Accommodations


Please be advised that Travel Visit Trip does not accommodate wheelchair vans. Therefore, it is imperative to make appropriate arrangements for additional support if needed.


Attractions Near Hudson River Falls


Top Attractions in Hudson


1. Willow River State Park

2. Phipps Center for the Arts

3. Cracked Barrel Winery & Belle Vineyard in River Falls


Big Guys Barbecue Roadhouse and Hudson WI Live Music


Best of River Falls, WI 54022 Food


1. Burrito X

2. Tarnation Tavern

3. Junior’s Restaurant & Tap House

4. Mariachi Loco

5. Swinging Bridge Brewing Company

6. Luigi’s Pizza

7. Paddy’s Pub


Best of Hudson, WI 54016 Restaurants


1. Post - American Eatery

2. Black Rooster Bistro

3. San Pedro Cafe

4. The Emporium

5. Pier 500

6. LoLo American Kitchen & Craft Bar, Hudson

7. Giovanni’s


Nestled along the Kinnikinic River in northwestern Wisconsin, River Falls offers a captivating historic downtown area. A remarkable landmark connects this area to the city’s oldest park via the awe-inspiring Glen Park Swinging Suspension Bridge. Below, the Kinnikinic River cascades into a nearby valley, adorned with towering white pine trees and imposing limestone cliffs. For an unforgettable experience, embark on a fishing or paddling excursion. Subsequently, savor the culinary delights at one of the numerous delectable restaurants that dot the town. 



Option 1 (Text Message/Short Response):

Yes, we do pick up from Somerset Amphitheater [Welch Casino/Treasure Island Resort & Casino]. Please text us or book online. Note that due to high traffic during events at this location, prices will be higher than normal.


Option 2 (More Detailed Phone Response):


Yes, we can certainly arrange a taxi pick-up for you from Somerset Amphitheater [Welch Casino/Treasure Island Resort & Casino] after your event. For the most accurate quote and to secure your ride, please send us a text message or book online through our app or website or take a reservation request message Please be aware that due to the increased demand and traffic during events at this location, our pricing will be higher than our standard rates.


Key improvements and considerations:

  • Direct Confirmation: Clearly states that pick-up is available.
  • Call to Action: Encourages texting or online booking for efficiency.
  • Price Adjustment Explanation: Clearly communicates that prices will be higher due to event-related traffic.
  • Location Specificity: You can easily adapt the response by inserting the specific location the customer is asking about.
  • Conciseness: Keeps the message brief and to the point, especially for text messages I could take a reservation request message and have someone contact you back


You can choose the option that best suits the communication method (text vs. Book online or take a message



Reservations made after 10 p.m. and before 7 a.m. must be made online. I am unable to accept reservations by message during these hours your message won’t be checking until the next business day at 7 AM