To ensure the safety of all parties involved, it is essential that the identification of the user matches the provided ID before processing payments for credit card transactions. If there is a mismatch, payment cannot be accepted.
When scheduling a pickup for a third party, please provide their full legal name along with any relevant notes or additional information during the booking process. This helps us ensure a smooth and efficient experience.
Please note that any changes to online bookings can only be made by the individual who originally placed the order. This policy is in place to protect both the driver and the passengers, ensuring a secure and reliable experience for everyone.
